Author Archive
Top 25 Christmas Movies of All Time according to Chicago Tribune
Posted by: | CommentsHere is the Chicago Tribune’s list of the Top 25 movies of all time. Mostly agree with the list, but not necessarily the order especially Elf and Christmas Vacation. I haven’t seen many including “Nightmare Before Christmas”, “Polar Express” or “Bad Santa” which I never cared to see. Added a few that weren’t listed.
1. A Christmas Story (1983)
2. How the Grinch Stole Christmas – Cartoon (1966)
3. It’s a Wonderful Life (1946)
4. The Santa Clause (1994)
5. Miracle on 34th Street (1947 & 1994)
6. Rudolph the Red Nosed Reindeer (1964)
7. White Christmas (1954) (never saw it)
8. The Muppet Chrismas Carol (1992)
9. Elf (2003)
10. Love Actually (2003)
11. Santa Claus is Comin’ to Town (1970)
12. The Bishop’s Wife (1947) (never saw it)
13. Home Alone (1990)
14. Bad Santa (2003)
15. Christmas in Connecticut (1945) (never saw it)
16. Frosty the Snowman (1969)
17. Scrooged (1988)
18. How the Grinch Stole Christmas – Jim Carrey (2000)
19. A Christmas Carole (1951)
20. Polar Express (2004) (never saw it)
21. Holiday Inn (1942) (never saw it)
22. A Charlie Brown Christmas (1965)
23. National Lampoon’s Christmas Vacation (1989)
24. Tim Burton’s The Nightmare Before Christmas (1993) (never saw it)
25. Santa Claus: The Movie (1985)
I would add:
Fred Claus (2007)
The Santa Clause 2 (2002)
Die Hard (1988)
Did I miss any?
Oasis of the Seas Virtual Ship Tour of 1:100 Scale Model
Posted by: | CommentsI was recently at Royal Caribbean’s corporate headquarters in Miami for some meetings with some execs regarding our 2010 growth strategies. While we were there, we were amazed by this HUGE, 1-100th scale model of the Oasis of the Seas with horizontal cutouts of the various decks.
I always carry one of these little flip video cameras just in case I run across something newsworthy enough to win me $10,000 on America Funniest Home Videos. Sure enough, my business partner Don and I thought it would be a good idea to share a video of the Largest Cruise Ship in the World.
It’s obviously not the real ship, but it’s a darn good copy. I understand it cost Royal Caribbean a pretty penny for this thing. You can clearly see the scale of Central Park, the Boardwalk, the Aquatheater, Zip Lines, H20 zone, etc etc. It’s very cool.
It’s my first attempt at posting a video online, so please cut me a little slack. I promise I’ll get better. I didn’t have a brochure with me either so I may have called parts of the ship by a different name. Either way, just look at the video and ignore my commentary.
All I know is that all of us are very excited about the Oasis of the Seas. Hopefully this will just add to the anticipation.
Enjoy. There’s 2 parts
Uf Tukel, Co-President
WMPH Vacations and iCruise.com
Part 1: Oasis of the Seas Virtual Ship Tour (of a scale model)
Part 2: Oasis of the Seas Virtual Ship Tour (of a scale model)
Disney Cruise Line Cruising to Alaska in 2011
Posted by: | CommentsCaptain Mickey & Gang add Whale Watching & Glacier Trekking to Magical Excursions

Disney Cruise Line Alaska Cruises
Watch out Sarah Palin, Captain Mickey Mouse and the gang are bringing the magic of the 83,000-ton, Disney Wonder to Alaska for the 2011 season.
The Disney Wonder will offer roundtrip Alaska cruises from Vancouver to Juneau, Ketchikan, Skagway, and Tracey Arm Fjord before returning to Vancouver.
This is, unquestionably, one of the more anticipated deployments in the cruise industry. Not necessarily among all cruise aficionados, but certainly among Disneyphiles in general and loyal Disney Cruise Line guests in particular. With the exception of a handful of West Coast and Europe/Mediterranean departures, Disney Cruise Lines has consistently sailed in the Caribbean and Bahamas since its inaugural cruise in 1998. There is a tremendous amount of pent up demand for new itineraries, and according to Disney Cruise Line President, Karl Holz, Alaska was Disney’s most requested future cruise destination. The decision to go to Alaska was based on guest feedback.
The Disney Wonder’s visit to the Land of the Midnight Sun will be a huge boost the State’s tourism industry which has recently been hard hit not only by the economy, but also by recent decisions by some cruise lines to redeploy three ships from Alaska to other destinations. In 2006, the Alaska Travel Industry Association reported that over 1.6 Million people visited Alaska – 950,000 of them by cruise ship. According to the Alaska State Department of Commerce, over 1.7 million people visited Alaska in 2008, but only 835,000 by cruise ship. We don’t have 2009 stats yet, but it is expected that 2010 will show 140,000 fewer cruise passengers as a result of reduction in ships. Royal Caribbean, Norwegian & Carnival all cite the costs of operating in Alaska and a $50 per person Alaska Cruise Passenger Head Tax implemented by a 2007 referendum as the primary reasons for redeployment. While one ship doesn’t replace three ships, Disney’s presence will bring some much needed positive attention.
Behind the Caribbean and Europe, Alaska is the third largest cruise market. People go to Alaska to see thundering glaciers, whales, wilderness, mountains, and wildlife. They want experience a culture influenced by Native American and Russian history and the turn-of-the-century gold rush. They want to embark on high adventure excursions like dog sledding, zip-lining, white water rafting, and kayaking. They want to see bears in the wild, fly over glaciers in a helicopter, ride on a train, hike, go salmon fishing or live the “World’s Deadliest Catch.” Alaska is one of those “life-long” dream destinations and is listed in the book, “1,000 Place to See before You Die.” It’s “America’s Last Frontier” and “the Land of Wonder.” It’s no wonder why Disney would want to cruise there. Pixar Studios couldn’t create more colorful backdrop of dramatic scenery.
Peter Yesawich of Ypartners.com in Orlando, Florida is an expert in travel marketing. His company’s studies show an increasing trend in Family Reunion Travel and report that “a special occasion” is one of the top motivators for people to take a vacation. If this is the case, I predict that Disney Alaska cruises will one of the most popular if not THE MOST POPULAR 50th Anniversary Cruise options in 2011. Alaska has something for everyone and Disney is the quintessential “multi-generational” cruise line. This combination will give grandparents, parents, kids, grandkids, young adults, teenagers, and toddlers the opportunity to share in a unique family event where they will all see and do some amazing things and experience a magical vacation they will never forget.
Details regarding Alaska shore excursions, activities, special events and entertainment on the ship have not been announced. It is unknown if Captain Jack Sparrow and the Pirates of the Caribbean will change their name to the Pirates of the Inside Passage. Stay tuned for more info as we get it.
Disney ships have 10 decks and pay homage to the grand era of the ocean liner, with Art Deco and Art Nouveau themes featuring touches of Disney magic. They have 877 staterooms and accommodate 1,750 passengers. Staterooms are configured especially for families – many of which are able to accommodate 4 or 5 guests in one stateroom. They all have plenty of extra storage and most have scenic ocean views, balconies and split bathrooms to make getting ready for the day or dinner much easier.
Several youth activities and clubs promise age-appropriate fun for kids from 3 months to 17 years old. There is a multitude of dining options, and Disney’s unique Rotational Dining system offers a fun way to enjoy most of them. Entertainment includes original Disney Broadway-style musicals and the latest Disney Digital 3-D movies. Adults get a taste of nightlife with nightclubs and lounges that offer dancing and entertainment.
And, if that was not enough to whet your appetite, Disney currently has two ships under construction at the Meyer Werft Shipyards in Germany. The two, 122,000-ton ships, Disney Dream and Disney Fantasy, will each have 1,250 staterooms carry 4,000 passengers. They will be two-decks taller than the Disney Wonder and are scheduled to arrive in 2011 and 2012.
Watch Disney Cruise Line Announcement Live
Posted by: | CommentsWatch the special webcast of the Disney Cruise Line Announcement live at
Royal Caribbean Introduces Price Guarantee
Posted by: | Comments
Royal Caribbean Price Guarantee
Royal Caribbean Cruise Line’s just introduced a brand new “Price Guarantee” program. Here are the details:
From RoyalCaribbean.com
Our Price Guarantee is our committment to you. When you book with Royal Caribbean and subsequently find a lower fare advertised by us, we will honor that rate by applying an onboard credit to the reservation equal to the price difference. For reservations outside of final payment period, the onboard credit may be replaced, upon request, with a reduction to the outstanding balance or a refund as applicable.
- No forms to fill out
- Book anytime and know you are protected up until 72 hours prior to departure
- If the price drops before final payment – you will be given upgrade options, an onboard credit, or a price reduction or refund if applicable.
- If you are inside of final payment, you will be given upgrade options or an onboard credit for the difference.
This program differs from Carnival Cruise Line’s Early Saver program in that Royal Caribbean’s Price guarantee does not involve non-refundable deposits nor do they require the guest to complete any forms to get the price protection.
Guests no longer have to worry about when to book their cruise. They can book their cruise today with a modest deposit and know they are getting the lowest rate. Booking early means:
- Selecting the best staterooms
- Choice of dining options
- Availability of Triple or Quad Staterooms to accommodate families
- Selecting the connecting rooms
- Peace of mind so you can plan other aspects of your vacation
Congratulations Royal Caribbean. The WMPH in WMPH Vacations stands for “We Make People Happy.” Royal Caribbean, this program makes people happy. Thanks.
Lesson in Good Customer Service from American Airlines
Posted by: | CommentsOn August 23, I wrote a blog post from the Chicago O’Hare American Airline’s Admiral’s Club. In case you missed it, we had a five hour delay due to mechanical problems on our 757. To make a long story short, we boarded our flight for Miami at 1:30 pm and had to leave the airplane at 3:15 due to a hydraulic leak. Our next flight was scheduled to leave at 6:15 but left at 7:00 pm because the flight attendants had to escort a drunk off the plane.
I’ve been in the travel business for a long time and I’m no stranger to airline delays. As I wrote before, I’ve come to expect them and I’m not surprised when I have deal with them. Every day, I read another article about airline performance, passenger complaints, financial problems, etc etc etc. Usually, negative info when it comes to the airline industry.
But today, I received something totally unexpected from American Airlines . . . an email apologizing for my five hour flight delay in Chicago this weekend. Here it is:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
August 27, 2009
Dear Mr. Tukel:
As hard as we try to ensure that our flights operate on schedule, there are occasions when that just doesn’t happen — like on August 23. We are truly sorry for disrupting your trip.
We hope you will accept the 4,000 bonus miles that have been deposited into your AAdvantage® account as our making amends. You will see the mileage in your account soon at http://www.aa.com/aadvantage.
We’ll look forward to providing you with a better travel experience very soon. Thanks for flying with us.
Sincerely,
B. J. Russell
Customer Relations
American Airlines
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Mr. (or Ms.) Russell, your email made my day. Even though it was an automated form-letter, your email demonstrated an unexpected gesture of goodwill that has me thinking favorably about your airline again. To lots of people, 4,000 bonus miles may not seem like a lot, but the little things do make a difference. You have made amends with me and I sincerely appreciate it.
The name of our company is WMPH Vacations. The WMPH stands for We Make People Happy. On August 23rd I was very unhappy with American Airlines. Today, America Airlines made me happy. I feel better about them than I did before the Chicago flight delays. That goes to show, if you give good customer service and handle bad situations properly, in a way that exceeds the customer’s expectations, you can keep that customer happy and loyal.
Nice job, American. Nice job.
Expect the Unexpected when Flying
Posted by: | CommentsI am writing from the American Airlines Admirals Club at the Chicago International Airport. Got here at noon to catch a 2:15 flight to Miami. Unfortunately, due to mechanical problems the flight was cancelled and we are now booked on a 6:15 flight – a full four hours after our original departure time.
We are just heading home after a short weekend in the Windy City to celebrate a 40th birthday with some friends. But this exact same experience happens every week for cruise passengers flying to their cruise departure cities. I can’t imagine the stress and anxiety I would feel if I knew I would be late for my cruise because of situations beyond my control.
When planning your flights for a cruise, always plan for the unexpected. Book the earliest flights you can and even consider coming in a day early just to reduce the risk of missing your ship due to flight delays caused by inclement weather and mechanical problems.
If flying internationally or coast to coast, go in 2 days early to acclamate to time differences from jet lag, sight seeing in your departure port, and give you a chance you collect any delayed luggage.
Finally, always buy travel insurance. Travel insurance covers trip delay, trip interruption, and lost baggage. This means that if you do miss your ship due to a flight delay, your insurance will help cover the cost of your additional travel expenses.
I’ll go into a lot more detail in a future blog about what I learned from this particular trip. Hopefully, my next blog will be from the comfort of my home or office and not from this lounge again in 3 hours.
Airlines Rush to add WiFi to Planes
Posted by: | CommentsI was reading Michael Fabey’s recent article in Travel Weekly about how airlines are now rushing to add WiFi to their airplanes. (Read full article) While WiFi has been available on a limited basis on international and some domestic, long haul flights, it seems we have reached the “Tipping Point” where we are so addicted to being connected, we must have it for even the shortest commuter flights.
Fabey reports that every domestic airline is in the process of outfitting their aircraft with WiFi or at least testing it and that AirTran has already equipped it’s entire fleet with it – becoming the first U.S. carrier to offer the service on every flight. Wouldn’t you think it would be someone else other than AirTran to be first? JetBlue maybe. Even Delta or America first. But AirTran? Go figure.
AirTran charges $5.95 for flights under 3 hours and $9.95 for flights 3 hours and longer. Seems like a fair price when one beer can cost you $5.00, and that only lasts me about 8 seconds. Other passengers look at me funny when I’m using my car keys to cut a hole in the bottom of the can, but that’s a different story.
I’ll admit, I’m one of these people who will gladly pay the $5.95. It will save me $10 for every book I buy in the gift shop that I start but never finish. Using the 2 or 3 hours to catch up on a little work is important to me. Besides that, the thought of surfing the web while in flight still amazes me and reminds me of a routine I heard by this comedian on Conan O’Brian. Check it out. The relevant part is about 2 minutes into it, but watch the whole thing. Cracks me up everytime I watch it.

